Debt recovery, simplified.

Have you provided a product or service and not got paid for it? Have you got unpaid invoices you have not got paid for? Are you owed money but you have not got paid?

We are specialists in collecting overdue invoices, and other outstanding debts. If a customer owes you money and is late to pay or refusing payment, we can offer the best chance of recovery.

At Ayom, we offer a no-win, no-fee debt collection service for people, businesses, and other organisations who have not got paid. So, if you are owed money, we can help to recover it and you won't pay anything unless we are able to initiate recovery. We take a fee off monies recovered, so you are not out-of-pocket on top of what you are already owed.

Start by providing us with the details of the debt: how much, who owes you, what for, when was it due? We can then run traces (if needed) to get up-to-date contact details for your debtor, and in cases where it is appropriate, for the people behind any business that owes you money. By using market-leading tracing tools - which have a high level of accuracy - we are able to search for postal addresses, and sometimes telephone numbers and email addresses for your debtor.

Once their contact details are confirmed, we start by notifying them of the debt and that you have instructed us to pursue the debt on your behalf. We usually send this initial notification in writing. We are then in a position to launch our proven collection strategy and combine this with direct contact by our debt collection agents.

Your debtor will likely respond quickly once a debt collection agency is appointed. Although, sometimes debtors stick their head in the sand and hope the problem will just go away. However, with our persistent approach, they will soon realise the best step forward is to speak to us to resolve the debt. They may be in a position to pay off the debt in full, or they may dispute some aspect of the debt or want to setup a payment arrangement. While we will take their financial situation into account, you are our client and we will actively pursue the best outcome for you from your customer. Although further delays can be frustrating, sometimes entering a payment arrangement is the best method of recovering your money.

There may be queries from the debtor. We will go through the debt they owe and deal with most initial objections, although we may need to contact you if they raise what seems like a genuine dispute. Our debt collectors are specifically trained to overcome most objections and isolate genuine disputes from non-genuine ones. While taking various factors into account, we will push your customer to settle the debt as soon as reasonable and possible. We may need to setup a payment arrangement so that regular payments are made to reduce the debt. We may negotiate on your behalf if the outcome is not clear-cut or guaranteed but we will do so in good faith and communicate relevant details to you. Sometimes, the very fact that the debt was not settled initially points to the financial status of the debtor. Other times, they have simply not prioritised making payment to you. In either case, we are experts at guiding these debt cases towards a positive conclusion.

We are able to create a level of pressure and persistence that you cannot achieve yourself. As a leading UK debt recovery agency, Ayom have collected debts for thousands of customers totalling millions of pounds. Please remember that with our no-win, no-fee service, if we are unable to recover your debt, you pay us nothing. If you're not sure, give us a call on 0800 130 3357 to discuss any debts with one of our experts?

Sign up today using our self-service client portal. Please register and provide your details, then you can add any debts that you are owed. Once we have that information, we will start our recovery process and you'll be able to keep track of what's going on using the client portal.